Information we collect about you
In General. You may visit our website without providing us with any personal information. But if you choose to register on our site or interact with us in any way, we may request certain information from you. Examples of personal information include, but are not limited to, your name, e-mail address, postal address, telephone number, facsimile number, and other such information. We also may offer services and features through our website that request certain health-related information about you, and we may collect information about your use of our products and services. In addition, if you send us an e-mail message or otherwise communicate with us, we may collect information you choose to provide to us in that context. Finally, if you are a professional, in addition to the above, we may collect information about your professional background, practice, and area of specialization.
Information from other sources
We may also periodically obtain information about you from other sources, service providers, and contractors and add it to other information we have collected about you. Examples of information that we may receive include order history, invitations accepted, event participation, updated contact information, and additional demographic information.
Information collected automatically
When you visit our website, we automatically collect and analyze certain information about your computer. This information includes but may not be limited to the IP address used to connect your computer to the Internet, information about your browser type and language, the date and time you are accessing our site, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address.
We use various technologies to collect information about your activities on our site.
When you visit our website, we may assign your computer one or more “cookies.” A cookie is a small text file that contains information that can later be read by us to facilitate your access to our site and personalize your online experience. For example, whenever you sign into our site, we will record your user ID in a cookie file on your computer. If applicable, we may also record your password in this cookie file, if you checked the box titled “Save this password for automatic sign-in.” Also, through the use of a cookie, we may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies by visiting the “Help” portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
We may use standard Internet technology, such as web beacons (also called clear GIFs or pixel tags) and other similar technologies, to track your use of our site. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer through the site.
Use by Third Parties. We may allow third-parties, including our authorized service providers, advertisers and marketing partners to use tracHalo Pharma technologies, such as cookies and pixel tags, on our site to collect information about users who view or interact with our site. Third parties may collect information about your use of our site and associate that information with personal information they have otherwise collected about you. This information generally enables them to track and gauge the effectiveness of marketing campaigns.
How we use the information we collect
We may use information that we collect about you to respond to your requests for information; deliver the products and services that you have requested; manage your account and provide you with customer support; obtain feedback on our products and services; perform research and analysis about usage of and potential interest in our products, services, or content; communicate with you by e-mail, postal mail, and/or telephone about products or services that may be of interest to you either from us or other third parties; develop and display content and advertising tailored to your interests on our site; enforce our terms and conditions; and perform functions as otherwise described to you at the time of collection.
With whom we share your information
We may share your personal information with our subsidiaries and affiliates. We also may share your personal information with the following third parties:
Authorized service providers
We employ other companies and individuals to perform functions on our behalf. Examples include supporting our website functionality; fulfilling orders; delivering packages; communicating with you through e-mail, postal mail, and telephone; providing customer service and marketing assistance; performing business and sales analysis; and supporting features offered through our website. These service providers have access to personal information needed to perform their functions.
Trusted business partners
We may periodically share your personal information with selected companies whose products and services we believe you may find of interest. In accordance with applicable law, you will have the opportunity to choose not to receive commercial e-mail messages from these third parties in any such e-mail they send.
We also may share your personal information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, a merger, a consolidation, or an asset sale, or in the unlikely event of bankruptcy.
We also may share aggregated information we collect with third parties, including service providers and marketing partners, for the purpose of conducting general business analysis. For example, we may tell our marketing partners the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you will find of interest.
We want you to feel comfortable about our collection, use and disclosure practices.
You can choose not to provide us with any information, but some information about you is required in order for you to become a registered member, order samples, ask a question, or initiate other transactions on the site.
You will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 business days for us to process an opt-out request. Please note that we may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.
If we call you or fax you information about our products or services, you can let us know in response to any such efforts that you would prefer not to receive information by phone or fax. We will honor your requests.
The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
How we protect your personal information
We take security measures (such as physical, electronic, and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions.
We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to protect your information, we do not promise, and you should not expect, that your personal information or other communications will always remain secure.
We do not knowingly collect personal information from children under the age of 13.
Visiting our websites from outside the United States
We reserve the right, at our discretion, to change, modify, add to, or remove portions from this Policy at any time. Please refer to this page from time to time to review these and other new features.
How to contact us
If you have any questions about this Policy or our information-handling practices, please visit the CONTACT page on this web site to find out different ways of reaching us.
Effective Date: 05/01/2010